SCOPE

These general terms and conditions apply to the contractual agreement undertaken between you, the purchaser, and The Shirt Factory International AB, herewith called TSF, upon a purchase being made at shirtfactoryshop.se. In these general terms and conditions reference is made to the customer service pages on shirtfactory.se. The act of making an order implies acceptance of these general terms and conditions.

We care about your personal privacy

The Shirt Factory International AB (The Shirt Factory) is responsible for all personal information that you provide us with. For The Shirt Factory, it is important that you as a customer feel safe when visiting our website and your personal privacy is an important matter that we take into account in all our business processes. In order for you to use our services, we need to collect and process your personal data. This Personal Data Policy includes information on how we process, store and handle your personal data.

The Shirt Factory International AB is responsible for personal data

The Shirt Factory International AB is the personal data controller for the personal data provided on our website and processes your personal data in accordance with current data protection legislation.

As a personal data controller, The Shirt Factory takes responsibility for all personal data that you provide to us or that we collect or have access to when making a purchase, when you subscribe to a newsletter, create a personal account or club membership with The Shirt Factory.

The Shirt Factory's contact details are as follows.

The Shirt Factory International AB Box 23027, SE-750 23 Uppsala, Sweden E-mail: kundtjanst@shirtfactory.se

Organization number: 556985-9886

Authorized representative: Andreas Gustafsson

VAT registration number: SE556985988601

What information do we collect about you?

Information we can collect directly from you includes name, address, e-mail address, telephone number, payment information, comments on orders and, if payment is against invoice, your social security number. We ourselves may collect financial information and information about your purchasing habits with us. See more under section 4 below.

For what purposes do we process your personal data?

Processing based on your consent

By submitting your personal data to obtain information from us, when inquiring about products or services, you approve and consent to The Shirt Factory International processing your personal data in accordance with this personal data policy.

You can withdraw your consent at any time by contacting The Shirt Factory. In such a case, The Shirt Factory will no longer process your personal data for the specific purposes to which you agreed. See further under section 8 below.

Processing to fulfill our obligations to you

Your personal data is used by The Shirt Factory to fulfill our commitments to you and provide a high level of service. This may involve delivering the goods you ordered, notifying package delivery via SMS, and carrying out a credit check (for that purpose, we may also save information about late payments). If any problems arise when we deliver goods to you, we will use the information to get in touch with you.

Processing that is necessary for purposes related to our legitimate interests

Your data is also stored and used for informational and marketing purposes. This means that, taking into account our commercial interests, we may use your personal data to contact you via various types of information and marketing channels. In order to provide you with a better experience and personalized and relevant offers via online advertising, we track your purchasing habits when you visit The Shirt Factory's websites. For that purpose, we use cookies and other analysis tools (e.g. Google Analytics) to automatically collect information about your visit. This includes, for example, the settings and choices you make when using The Shirt Factory's website. Read more about how we collect data and use cookies here. You of course have the opportunity to notify us at any time that you object to the processing of your personal data for marketing purposes. See further under section 8 below.

The Shirt Factory behandlar personuppgifter om dig som är representant för ett företag som i sin tur är kund hos The Shirt Factory, för att fullgöra våra åtaganden mot kunden och tillhandahålla en hög servicegrad. Det kan exempelvis handla om att leverera varor till kunden eller avisera paketleverans via SMS. Om några problem uppstår när vi skall leverera varor till kunden kommer vi att använda uppgifterna för att komma i kontakt med kunden.

How do we use your data?

In order to fulfill the purposes for which the data was collected, your personal data may be registered, held (stored), used and transferred to our partners or subcontractors as set out below.

We use cookies and other web analytics tools, such as Google Analytics and Hotjar, to automatically collect information about you when you use The Shirt Factory websites and deliver a better experience on The Shirt Factory websites. Data we automatically collect includes, for example, settings and choices you make when using the online shop on The Shirt Factory websites.

Your personal data is stored primarily in Sweden and the EEA. Through e.g. Google Analytics, data regarding your visit to our website is also transferred to Google in the USA for the purpose of collecting web statistics, for further information see our information about cookies above. Your data is only stored for as long as it is necessary to perform our services (for example, to fulfill an agreement with you or to provide newsletters) or for as long as it is prescribed by law.

To whom do we transfer your data?

We may transfer your personal data to our business partners who process personal data on behalf of The Shirt Factory for the purposes described in this privacy policy and who may thereby have temporary access to personal data. This always takes place in accordance with a written personal data processing agreement that ensures that the processing is carried out in accordance with The Shirt Factory's instructions. We further require our business partners to use appropriate security measures to protect and delete your personal data within a reasonable time after they have completed their assignment.

If your data is transferred to a third country (such as the United States), we ensure that one of the following legal safeguards is applied: decision that a country ensures an adequate level of protection, EU-US Privacy Shield, standard contractual clauses or your consent. Data is never transferred to a third country without one of these safeguards.

If your data is transferred to a third country (such as the United States), we ensure that one of the following legal safeguards is applied: decision that a country ensures an adequate level of protection, EU-US Privacy Shield, standard contractual clauses or your consent. Data is never transferred to a third country without one of these safeguards.

In addition to what is stated above, we never share/sell/exchange your information with third parties for marketing purposes outside of The Shirt Factory International AB.

Security

We have taken technical and organizational measures to protect your data against, for example, loss and against unauthorized modification, dissemination or access to the data. We also have procedures for handling and reporting any incidents that could affect the security of your personal data.

The right to your personal data

We have taken technical and organizational measures to protect your data against, for example, loss and against unauthorized modification, dissemination or access to the data. We also have procedures for handling and reporting any incidents that could affect the security of your personal data.

Correction, addition or deletion – You always have the right to access your personal data and to request that we correct or update your personal data, or delete some of your personal data. Deletion is provided that there are no financial or legal transactions between you as a customer and The Shirt Factory (e.g. unpaid invoices), that there is no legal obligation for The Shirt Factory to process the data or any other legal basis for the processing.

Restriction of processing and data portability – In certain circumstances, you may request that we restrict the use of your Personal Data. You also have the right to access your Personal Data, in a structured, commonly used and machine-readable format, for transmission to another controller.

Enquiries and Complaints – If you wish to exercise any of the above rights or if you have any questions regarding personal data held by us, or questions about this Privacy Policy, please do not hesitate to contact us (for contact details, see Section 2 above).

Please contact us if you are dissatisfied with our processing of your Personal Data, and we will do our best to address your complaints. Your privacy is very important to us, and we always strive to protect your Personal Data in the best possible way. Should we nevertheless, in your opinion, fail in this ambition, please note that you also have the right to file a complaint with the Swedish Data Protection Authority or another authority that may be established in the future.